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TASK

Claims Adjusters, Examiners, and Investigators

ID

work_business_financial/claims_adjusters_examiners_and_investigators

Type

TASK

Children

29

Child Nodes (29)

ATOMIC

Examine claims forms and other records to determine insurance coverage.

ATOMIC

Analyze information gathered by investigation and report findings and recommendations.

ATOMIC

Pay and process claims within designated authority level.

ATOMIC

Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.

ATOMIC

Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.

ATOMIC

Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.

ATOMIC

Investigate and assess damage to property and create or review property damage estimates.

ATOMIC

Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.

ATOMIC

Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.

ATOMIC

Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.

ATOMIC

Resolve complex, severe exposure claims, using high service oriented file handling.

ATOMIC

Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.

ATOMIC

Confer with legal counsel on claims requiring litigation.

ATOMIC

Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments.

ATOMIC

Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.

ATOMIC

Refer questionable claims to investigator or claims adjuster for investigation or settlement.

ATOMIC

Collect evidence to support contested claims in court.

ATOMIC

Contact or interview claimants, doctors, medical specialists, or employers to get additional information.

ATOMIC

Present cases and participate in their discussion at claim committee meetings.

ATOMIC

Report overpayments, underpayments, and other irregularities.

ATOMIC

Attend mediations or trials.

ATOMIC

Supervise claims adjusters to ensure that adjusters have followed proper methods.

ATOMIC

Conduct detailed bill reviews to implement sound litigation management and expense control.

ATOMIC

Communicate with reinsurance brokers to obtain information necessary for processing claims.

ATOMIC

Prepare reports to be submitted to company's data processing department.

ATOMIC

Examine titles to property to determine validity and act as company agent in transactions with property owners.

ATOMIC

Obtain credit information from banks and other credit services.

ATOMIC

Communicate with former associates to verify employment record or to obtain background information regarding persons or businesses applying for credit.

ATOMIC

Negotiate claim settlements or recommend litigation when settlement cannot be negotiated.