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TASK

Credit Counselors

ID

work_business_financial/credit_counselors

Type

TASK

Children

23

Child Nodes (23)

ATOMIC

Calculate clients' available monthly income to meet debt obligations.

ATOMIC

Explain services or policies to clients, such as debt management program rules, advantages and disadvantages of using services, or creditor concession policies.

ATOMIC

Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.

ATOMIC

Prioritize client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first.

ATOMIC

Assess clients' overall financial situations by reviewing income, assets, debts, expenses, credit reports, or other financial information.

ATOMIC

Recommend strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustments, or enrolling in debt management plans.

ATOMIC

Explain general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.

ATOMIC

Interview clients by telephone or in person to gather financial information.

ATOMIC

Estimate time for debt repayment, given amount of debt, interest rates, and available funds.

ATOMIC

Prepare written documents to establish contracts with or communicate financial recommendations to clients.

ATOMIC

Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries.

ATOMIC

Negotiate with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, time extensions, or payment plans.

ATOMIC

Advise clients on housing matters, such as housing rental, homeownership, mortgage delinquency, or foreclosure prevention.

ATOMIC

Create action plans to assist clients in obtaining permanent housing via rent or mortgage programs.

ATOMIC

Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.

ATOMIC

Review changes to financial, family, or employment situations to determine whether changes to existing debt management plans, spending plans, or budgets are needed.

ATOMIC

Recommend educational materials or resources to clients on matters, such as financial planning, budgeting, or credit.

ATOMIC

Refer clients to social service or community resources for needs beyond those of credit or debt counseling.

ATOMIC

Explain loan information to clients, such as available loan types, eligibility requirements, or loan restrictions.

ATOMIC

Teach courses or seminars on topics, such as budgeting, management of personal finances, or financial literacy.

ATOMIC

Conduct research to help clients avoid repossessions or foreclosures or remove levies or wage garnishments.

ATOMIC

Disburse funds from client accounts to creditors.

ATOMIC

Investigate missing checks, payment histories, held funds, returned checks, or other related issues to resolve client or creditor problems.