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TASK
Computer User Support Specialists
ID
work_computer_mathematical/computer_user_support_specialists
Type
TASK
Children
16
Child Nodes (16)
ATOMIC
Oversee the daily performance of computer systems.
ATOMIC
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
ATOMIC
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
ATOMIC
Answer user inquiries regarding computer software or hardware operation to resolve problems.
ATOMIC
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
ATOMIC
Confer with staff, users, and management to establish requirements for new systems or modifications.
ATOMIC
Enter commands and observe system functioning to verify correct operations and detect errors.
ATOMIC
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
ATOMIC
Refer major hardware or software problems or defective products to vendors or technicians for service.
ATOMIC
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
ATOMIC
Develop training materials and procedures, or train users in the proper use of hardware or software.
ATOMIC
Inspect equipment and read order sheets to prepare for delivery to users.
ATOMIC
Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
ATOMIC
Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
ATOMIC
Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
ATOMIC