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TASK

Correspondence Clerks

ID

work_office_admin/correspondence_clerks

Type

TASK

Children

17

Child Nodes (17)

ATOMIC

Maintain files and control records to show correspondence activities.

ATOMIC

Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.

ATOMIC

Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.

ATOMIC

Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.

ATOMIC

Compile data from records to prepare periodic reports.

ATOMIC

Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.

ATOMIC

Route correspondence to other departments for reply.

ATOMIC

Ensure that money collected is properly recorded and secured.

ATOMIC

Process orders for goods requested in correspondence.

ATOMIC

Present clear and concise explanations of governing rules and regulations.

ATOMIC

Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.

ATOMIC

Compute costs of records furnished to requesters, and write letters to obtain payment.

ATOMIC

Compile data pertinent to manufacture of special products for customers.

ATOMIC

Type acknowledgment letters to persons sending correspondence.

ATOMIC

Complete form letters in response to requests or problems identified by correspondence.

ATOMIC

Confer with company personnel regarding feasibility of complying with writers' requests.

ATOMIC

Prepare records for shipment by certified mail.