Back to Explore
TASK

Order Clerks

ID

work_office_admin/order_clerks

Type

TASK

Children

19

Child Nodes (19)

ATOMIC

Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.

ATOMIC

Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.

ATOMIC

Recommend merchandise or services that will meet customers' needs.

ATOMIC

Inspect outgoing work for compliance with customers' specifications.

ATOMIC

Receive and respond to customer complaints.

ATOMIC

Check inventory records to determine availability of requested merchandise.

ATOMIC

Verify customer and order information for correctness, checking it against previously obtained information as necessary.

ATOMIC

Compute total charges for merchandise or services and shipping charges.

ATOMIC

Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.

ATOMIC

File copies of orders received, or post orders on records.

ATOMIC

Notify departments when supplies of specific items are low, or when orders would deplete available supplies.

ATOMIC

Prepare invoices, shipping documents, and contracts.

ATOMIC

Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.

ATOMIC

Direct specified departments or units to prepare and ship orders to designated locations.

ATOMIC

Adjust inventory records to reflect product movement.

ATOMIC

Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing.

ATOMIC

Calculate and compile order-related statistics, and prepare reports for management.

ATOMIC

Recommend type of packing or labeling needed on order.

ATOMIC

Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.