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TASK
Receptionists and Information Clerks
ID
work_office_admin/receptionists_and_information_clerks
Type
TASK
Children
18
Child Nodes (18)
ATOMIC
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
ATOMIC
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
ATOMIC
Receive payment and record receipts for services.
ATOMIC
Schedule appointments and maintain and update appointment calendars.
ATOMIC
Transmit information or documents to customers, using computer, mail, or facsimile machine.
ATOMIC
Hear and resolve complaints from customers or the public.
ATOMIC
File and maintain records.
ATOMIC
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
ATOMIC
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
ATOMIC
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
ATOMIC
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
ATOMIC
Analyze data to determine answers to questions from customers or members of the public.
ATOMIC
Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
ATOMIC
Keep a current record of staff members' whereabouts and availability.
ATOMIC
Schedule space or equipment for special programs and prepare lists of participants.
ATOMIC
Process and prepare memos, correspondence, travel vouchers, or other documents.
ATOMIC
Enroll individuals to participate in programs and notify them of their acceptance.
ATOMIC