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TASK

Receptionists and Information Clerks

ID

work_office_admin/receptionists_and_information_clerks

Type

TASK

Children

18

Child Nodes (18)

ATOMIC

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

ATOMIC

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

ATOMIC

Receive payment and record receipts for services.

ATOMIC

Schedule appointments and maintain and update appointment calendars.

ATOMIC

Transmit information or documents to customers, using computer, mail, or facsimile machine.

ATOMIC

Hear and resolve complaints from customers or the public.

ATOMIC

File and maintain records.

ATOMIC

Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

ATOMIC

Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

ATOMIC

Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

ATOMIC

Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

ATOMIC

Analyze data to determine answers to questions from customers or members of the public.

ATOMIC

Calculate and quote rates for tours, stocks, insurance policies, or other products or services.

ATOMIC

Keep a current record of staff members' whereabouts and availability.

ATOMIC

Schedule space or equipment for special programs and prepare lists of participants.

ATOMIC

Process and prepare memos, correspondence, travel vouchers, or other documents.

ATOMIC

Enroll individuals to participate in programs and notify them of their acceptance.

ATOMIC

Take orders for merchandise or materials and send them to the proper departments to be filled.