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TASK

Reservation and Transportation Ticket Agents and Travel Clerks

ID

work_office_admin/reservation_and_transportation_ticket_agents_and_travel_clerks

Type

TASK

Children

21

Child Nodes (21)

ATOMIC

Examine passenger documentation to determine destinations and to assign boarding passes.

ATOMIC

Trace lost, delayed, or misdirected baggage for customers.

ATOMIC

Check baggage and cargo and direct passengers to designated locations for loading.

ATOMIC

Provide boarding or disembarking assistance to passengers needing special assistance.

ATOMIC

Confer with customers to determine their service requirements and travel preferences.

ATOMIC

Announce arrival and departure information, using public address systems.

ATOMIC

Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.

ATOMIC

Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.

ATOMIC

Maintain computerized inventories of available passenger space and provide information on space reserved or available.

ATOMIC

Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.

ATOMIC

Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.

ATOMIC

Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.

ATOMIC

Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.

ATOMIC

Keep information facilities clean during operation.

ATOMIC

Provide clients with assistance in preparing required travel documents and forms.

ATOMIC

Prepare customer invoices and accept payment.

ATOMIC

Open or close information facilities.

ATOMIC

Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.

ATOMIC

Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.

ATOMIC

Promote particular destinations, tour packages, and other travel services.

ATOMIC

Contact motel, hotel, resort, and travel operators to obtain current advertising literature.