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TASK
First-Line Supervisors of Personal Service Workers
ID
work_personal_service/first_line_supervisors_of_personal_service_workers
Type
TASK
Children
17
Child Nodes (17)
ATOMIC
Train workers in proper operational procedures and functions and explain company policies.
ATOMIC
Meet with managers or other supervisors to stay informed of changes affecting operations.
ATOMIC
Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
ATOMIC
Recruit and hire staff members.
ATOMIC
Resolve customer complaints regarding worker performance or services rendered.
ATOMIC
Take disciplinary action to address performance problems.
ATOMIC
Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
ATOMIC
Investigate employee complaints and resolve problems following management rules and regulations.
ATOMIC
Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
ATOMIC
Direct or coordinate the activities of workers, such as hotel staff or hair stylists.
ATOMIC
Participate in continuing education to stay abreast of industry trends and developments.
ATOMIC
Inform management about problems, such as employee disputes.
ATOMIC
Arrange worker breaks to ensure services are adequately staffed throughout each shift.
ATOMIC
Apply customer feedback to service improvement efforts.
ATOMIC
Inform workers about interests or special needs of specific groups.
ATOMIC
Requisition necessary supplies, equipment, or services.
ATOMIC